Cable television is on the decline in the 'Age of the Customer' - The Southern Maryland Chronicle

In 2013, Forrester Research published two studies showing how the world has left the “Age of Information” and has officially entered the “Age of the Customer”. Consumers have more power to control the marketplace now than ever before. The most common news and entertainment source in the late 20th century was satellite and digital cable […]

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Cable television is on the decline in the 'Age of the Customer' - The Southern Maryland Chronicle

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